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June 22, 2012
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Have you ever used a social networking site to voice a concern about a service experience with a business? This was the question on a recent [...]
June 11, 2011
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Have you ever read something that stopped you in your tracks? You know, something that hits you really hard that was so unexpected that it causes [...]
December 23, 2010
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Grace was a sixty-something old lady who seemed to beeline right for me upon entering the store. She was looking for a puzzle for her husband. As [...]
October 8, 2010
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I cannot wait to get through these mid term elections. I mean, these commercials are getting annoying. It seems like these past few years have [...]
October 8, 2010
